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We understand that you have plenty of online retailers to choose from, and we're just one of many. However, here are the things that set us apart from the rest -
- Free shipping in the contiguous United States. No surprise fees. The price you see is the price you pay.
- Unbeatable 30-Day return policy. WE pay for the return shipping AND any restocking fee enforced by the supplier so you can shop worry free.
- Price Match Guarantee. We strive to have the best online prices. If you find a better one, let us know and we'll match it.
- Product Passion. To us, you are not simply a customer. You are a colleague who has a similar fascination for the stars and wants the best tools available to admire them. That's why we only stock products that will exceed your expectations.
- Visit our About Page to learn more
Description
This Controller is a key component of the Telescope Drive Master, which drastically reduces drive errors to put 1 arc-second tracking ability within your reach without asking you to give up your existing mount. For those who have a TDM (which includes an encoder), this particular controller can upgrade your equipment to Version 2.51 without requiring you to purchase the encoder again.
Specs
Item Number | 721004 |
Warranty
Limited Warranty is one year, which converts to the Explore STAR Transferable Extended Life of the Product Warranty when product is registered within 60 days of purchase. Click Here to register.
CA Residents: Prop 65 WARNING(S)
- We are happy to offer free shipping to all bordering states in the United States
- Shipping typically takes 2-5 business days and is sent directly from the manufacturer
- A tracking number will be provided when the manufacturer ships out the items. Please allow up to 5 business days to be provided with a tracking number
30-Day Return Policy: no postage, no restocking fee, no worries!
Astraeus Optics will cover shipping fees as well as any restocking fee that the manufacturer enforces.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Custom made items are not eligible for returns or refunds.
There are certain situations where only partial refunds are granted: (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
You can request a refund by Contacting Us.
We will credit you for the total purchase price upon the receipt of your return. Products returned under this policy are eligible for a refund to the original method of payment.
Defective Product Returns
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@astraeusoptics.com
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@astraeusoptics.com